The McDVoice Survey is an online customer satisfaction survey conducted by McDonald’s, one of the largest fast-food restaurant chains worldwide. The purpose of the survey is to gather feedback from customers about their recent dining experiences at McDonald’s fast food restaurant. It serves as a valuable tool for McDonald’s to assess and improve its food quality, customer service, and overall dining experience.
Welcome to Mcdvoice Survey
By conducting the McDVoice Survey, McDonald’s aims to continuously enhance its customer experience, address any concerns or issues raised by customers, and ensure that its restaurants meet or exceed customer expectations. The survey provides a platform for customers to have their voices heard and play a role in shaping the future of the McDonald’s dining experience.
FAQ’s
- How can I participate in the McDVoice survey?
To participate in the McDVoice survey, you need to visit a McDonald’s restaurant, make a purchase, and keep your receipt. Then, visit the McDVoice website (www.mcdvoice.com) and enter the survey code printed on your receipt to begin the survey.
- Is this survey available in multiple languages?
Yes, you can choose your preferred language from the options like English and Spanish.
- How long does it take to complete it?
The time it takes to complete the survey may vary, but it usually takes around 5-10 minutes to answer all the questions.
- Are there any rewards for completing the survey?
Yes, as a token of appreciation, McDonald’s may offer rewards or special deals to customers like Buy 1 get 1 free Quarter Pounder W/cheese or Egg Mcmuffin.
- Can I take the survey multiple times?
No, it is limited to one entry per receipt. Each receipt can only be used to enter the survey once.
- Can I provide feedback about a specific McDonald’s location?
Yes, it allows you to provide feedback about the specific McDonald’s location you visited. You can share your experience, suggestions, or any issues you encountered during your visit.
- Is my personal information kept confidential when participating in the survey?
Yes, McDonald’s values customer privacy. Any personal information you provide during the survey is kept confidential and used solely for research purposes.
- How is the feedback from the survey used by McDonald’s?
The feedback gathered from the survey is used by McDonald’s to understand customer preferences, identify areas for improvement, and enhance the overall dining experience. It helps McDonald’s make informed decisions to better serve their customers.