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Within the decade, McDonald’s customers will no longer be able to fill and refill their own drinks at its restaurants. The Chicago-based fast-food chain, McDonald’s, will do away with self-serve soda machines across the US by 2032. Several locations in Illinois have already moved their machines behind the counter, where the staff serves the beverages, […]

Happy Meals have been a staple of fast food restaurants with wide variety of fast food menu items for decades. Initially launched by McDonald’s in 1979, the concept of a meal that includes a toy or some form of entertainment has become an iconic part of childhood for millions of kids around the world. Beyond

The rise of online questionnaire has transformed the way businesses collect data and gather insights about their customers. Gone are the days of paper surveys and manual data entry – with the advent of technology, online questionnaires have become the preferred method of data collection for businesses of all sizes. One of the biggest benefits

Customer experience is a crucial aspect of business success and can make or break a customer’s relationship with a brand. Improving the customer experience requires a combination of strategy and execution to meet the changing needs and expectations of customers. Here are some key strategies to help you improve customer experience. By following these strategies,

Customer Satisfaction Survey is a crucial aspect of any business, and regular customer satisfaction surveys can provide valuable insights into the needs and preferences of your customers. Recently, we conducted a customer satisfaction survey to gauge how our Customer Engagement feel about our products and services. The results were both informative and enlightening, and we’d